A: We are a company specializing in 3D printing design. With the mission of "Making Imagination Tangible," we leverage innovative design and advanced manufacturing technologies to provide customers with personalized, high-quality 3D-printed products.

A: We offer a one-stop service from 3D modeling to 3D-printed final products, covering personalized accessories, home decor, artworks, and customized gifts.

A: We primarily provide personalized 3D-printed products, including custom jewelry, decorations, and creative gifts. We also accept customer-provided design files for processing.

A: Absolutely! If you have an idea but no design file, our design team can assist you throughout the process, from sketching to creating a 3D model.

A: We use a variety of 3D printing materials, including resin, PLA, PETF, TPU, ABS, and Metal. The most suitable material can be selected based on your specific needs.

A: Production time depends on the product’s complexity and materials, usually taking 3-7 business days. Domestic UK delivery typically takes 1-3 days, while international orders may take longer. If you're in Manchester, you're welcome to pick up your order in person. Our address can be found on the "Contact Us" page.

A: We accept credit cards, PayPal, Apple Pay, and other major payment methods, ensuring secure and convenient transactions. Please note that we do not accept installment payments.

A: If you receive a defective product, please contact us within 7 days of receipt. We offer repair, replacement, or refund services.

A: Once an order enters production, it cannot be canceled or refunded.